For most cases involving a tax liability, we begin representation by having you sign and remit to us several IRS forms. The first is an 8821, which allows us to order your master tax file and see how much is owed and for what years. The second form is a 2848 which allows us to speak directly to the IRS on your behalf so that we can request a hold against collection action and negotiate directly with your assigned revenue officer. We then send you a financial questionnaire which must be filled in and sent back to us. At that point, there will be some back and forth between you and our firm as we work to prepare your resolution matter and/or negotiate directly with an assigned revenue officer. Depending on the resolution matter, cases will vary moving forward, but these are the basic steps to getting represented.